Privacy Policy

How Fredette Team Realtors collects, uses and protects your personal information.

Last updated October 27, 2026

Who we are

Fredette Team Realtors is Sandy and Gina Fredette, REALTORS® with Innovation Realty Ltd., serving Ottawa and the Ottawa Valley. This policy covers fredetteteam.ca and the personal information we collect through it.

What we collect

When you use our contact form, we collect your name, email address, phone number, preferred contact method, and the subject and content of your message. If you reach us by email, phone or text, we collect what you choose to share.

When you visit the site, our hosting and security providers automatically process technical information, such as your IP address and browser type, to deliver the site and protect it from spam and abuse.

We don’t use analytics or advertising tracking on this site, and we never sell your personal information.

How we use it

  • To reply to your inquiry the way you prefer.
  • To provide the real estate services you ask for, such as buying or selling a home.
  • To keep the records real estate regulations require.
  • To keep the site secure.

We won’t use your information for any other purpose without asking for your consent first, unless the law requires it.

Who we share it with

  • Our brokerage, Innovation Realty Ltd., when needed to provide our services or meet regulatory obligations.
  • Service providers that help us run the site and stay in touch with you: Webflow (website hosting and form submissions), Cloudflare (spam protection) and our email provider. They may only use your information to provide their services to us.
  • Authorities, when the law requires it.

Some of these providers store information outside Canada, including in the United States, where it may be subject to local laws.

Cookies

This site only uses cookies and similar technologies that it needs to work and stay secure, like the spam check on our contact form. We don’t use tracking or advertising cookies. If that ever changes, we’ll ask for your consent before using them.

Listing photos load from REALTOR.ca, and some links take you to other sites, such as REALTOR.ca and Facebook. Those sites have their own privacy policies.

How long we keep it

We keep your information only as long as we need it to respond to you and provide our services. Records tied to a real estate transaction are kept for as long as real estate regulations require. After that, we securely delete it.

How we protect it

Only our team can access your information. The site is served over a secure, encrypted connection, and we work with providers that use industry-standard safeguards. If a privacy incident ever puts you at risk, we’ll let you know.

Your rights

You can ask to see the personal information we hold about you, have it corrected, or withdraw your consent at any time (this may limit how we can help you). Where the law allows, you can also ask us to delete it. We’ll respond within 30 days.

If you’re not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada. Quebec residents can also contact the Commission d’accès à l’information du Québec.

Contact our privacy officer

Sandy Fredette is responsible for protecting personal information at Fredette Team Realtors. For questions or requests about your information, reach out to her directly.

Sandy Fredette, Privacy Officer

sandy@fredetteteam.ca

613-791-3026

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.